GeckoPlay Terms and Conditions

Welcome to GeckoPlay Casino. These Terms and Conditions govern your use of our website at geckoplay.co.uk, our downloadable client, our apps, and the site as optimised for mobile and tablet devices. By registering an account and using our services, you agree to be bound by these terms in full. We encourage you to read them carefully before proceeding. If you have any questions, our support team is available via live chat or by e-mailing us at dpo@geckoplay.co.uk.

1. About Us

At GeckoPlay, we operate under the name GeckoPlay Casino, owned by Skill on Net Ltd, registered in Malta under registration number C50024. A separate UK processing agent, skill on net limited, registered number 14264775, Suite A, 4-6 Canfield Place, London NW6 3BT, United Kingdom, supplies processing agent services covering both deposits and withdrawals to Skill on Net Ltd of Malta. We hold a licence issued by the Gambling Commission of Great Britain, account number 39326. You can verify our licence status at registers.gamblingcommission.gov.uk/39326. Our GeckoPlay platform is designed exclusively for players in Great Britain, and all fees, charges, and times are expressed in pound sterling and GMT respectively, unless stated otherwise.

2. Eligibility and Account Registration

At GeckoPlay Casino, we permit registration only from players located in Great Britain. You must be at least 18 years of age to register and play on our platform. Registration is mandatory — we do not operate as a no-account casino — and full verification must be completed before you may deposit or gamble. We reserve the right to conduct identity checks at any point during your use of our services.

2.1 Who May Not Register

The following individuals are expressly prohibited from registering or participating directly or indirectly in any GeckoPlay games or services:

• Employees, managers, directors, agents and consultants of our operator
• Relatives of the above, including a spouse, parent, partner, child or sibling
• Any person located outside Great Britain
• Any person under 18 years of age

2.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials. We ask that you do not share your login details with any third party. If you suspect unauthorised access to your account, please contact us immediately via live chat or at dpo@geckoplay.co.uk.

3. Our Games and Platform

Here at GeckoPlay, we offer a library of 5,400+ slots alongside over 670 table game titles. Our lobby is organised into the following categories: Home, Featured Games, New Games, Slots, Roulette, Blackjack, Jackpots and Live Casino. Navigation also includes Daily Picks, Tournaments, Promotions and our responsible gambling section, Safemate.

Our GeckoPlay game catalogue covers slots, Megaways slots, progressive jackpot slots, table games including baccarat and Caribbean Stud, roulette, blackjack, instant win games, Slingo, scratch cards and bingo. Notable titles available on our platform include Big Bass Bonanza, Sweet Bonanza, Book of Dead, Starburst, Bonanza Megaways, Mega Fortune, French Roulette Pro, Speed Roulette, Thunderstruck II Bingo and Tetris Slingo, among many others.

3.1 Bingo

Sections 37 to 44 of our full Terms constitute a complete bingo rulebook governing ticket purchase modes, single and multi-part games, variable, fixed and guaranteed variable prizes, pre-bought tickets, interrupted gaming, chat privacy and four jackpot types. These provisions are incorporated and applicable only where a bingo product is offered by GeckoPlay Casino.

3.2 Prohibited Practices

We do not permit advantage play techniques at our table games. Specifically, the following are treated as Prohibited Practices and may result in account suspension, void winnings or permanent closure:

• Opposite betting
• Perfect pair counting
• Dragon Tiger suited tie counting
• Any other card counting technique
• Using betting systems, equal betting or zero-risk hedge betting to exploit bonuses
• Placing even money bets on baccarat and roulette with the intent to exploit bonus funds

4. Deposits, Withdrawals and Payment Methods

We accept deposits via PayPal, Paysafecard, Visa, Mastercard, Apple Pay, Instant Bank Transfer by Truelayer, bank transfer and wire transfer. All transactions are processed in GBP, though we also support EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR and RUB. The minimum deposit required to trigger our welcome offer is £10.

4.1 Withdrawals

We apply a closed-loop withdrawal process. Where the method used to deposit does not accept withdrawals, full verification of an alternative method belonging to you is required before payment is made. Minimum withdrawal amounts are as follows:

• Wire Transfer: £10.00 (waived on amounts above £500)
• Cards: no minimum charge
• Online wallets: no minimum charge

Once a withdrawal is fully processed, we send funds immediately and without further delay. There is no limit on the number of withdrawal transactions per day, week or month — you may make a further request immediately after one is processed. An individual per-transaction limit is applied at registration and displayed in the more info section of your withdrawal page. You may request a higher or lower single-transaction amount by e-mailing our support team.

For wins of £5,000 or more, or any jackpot win, we may require additional time to verify the win with a relevant third party and complete all required checks. Processing may be delayed or stopped pending final approval of an outstanding deposit. If original deposited funds are not received within 24 hours, all winnings made through that deposit are cancelled.

Where we identify repeated deposits and withdrawals without a commensurate level of betting, or where betting is consistently low or very low risk, we reserve the right to pass on bank charges of 15% of the transaction amount without prior notice, before closing the account.

5. Bonuses and Promotions

At GeckoPlay, we offer a welcome bonus of 50 wager-free spins on Big Bass Bonanza upon a first deposit of £10 or more. Each spin is valued at £0.10, giving a total spin value of £5. Winnings from these spins carry zero wagering requirements and are yours to keep. This offer is available to first-time depositors only.

Our GeckoPlay bonus policy makes clear that wager-free does not mean condition-free. All zero-wagering bonuses and free-spin winnings are subject to our Fair Play requirement, defined as depositing with the genuine intention of playing and risking the deposited funds. Any player who claims such an offer and attempts to withdraw without adhering to Fair Play will have all winnings confiscated and will be restricted from future offers.

5.1 Bonus Eligibility and Automated Checks

After registration, our system automatically reviews your account and may determine that it is not eligible for bonuses. If this occurs, we will notify you by e-mail as soon as your account is created. All advertised welcome offers are subject to this automated check.

Targeted offers apply exclusively to the intended recipient. A player is only eligible for an e-mailed bonus if the communication came directly from us. Where we determine you were not the sole intended recipient, we will not honour any payout request, even if wagering criteria were met.

5.2 Wagering Rules

We apply a maximum bet rule while wagering is active: the bet limit is 10% of the bonus (minimum £0.10) or £5, whichever is lower. For example, a £20 bonus caps each bet at £2. Any special bet feature, gamble function or other wagering activity is included within this limit. Breaching this rule allows us to void and remove any associated winnings.

Wagering progress is tracked in redeem points rather than cash. Every £1 wagered accrues 0.5 points, so the points target and the underlying cash figure are not identical. Under Standard wagering, only slots and scratch game bets count. Under Mixed wagering, all games count. Your real money balance is always wagered before bonus funds.

5.3 Ongoing Promotions

Beyond the welcome bonus, our GeckoPlay platform runs three standing promotions:

• Daily Picks — a personalised offer feed refreshed every 24 hours, including deposit bonuses, free spins and cash rewards
• Slots Tournaments — daily competitions with free-to-enter, buy-in and deposit-qualifying entry routes, with real-time leaderboards and cash prizes
• Prize Twister — every Saturday, a qualifying deposit earns one spin on a prize wheel, with every spin guaranteed to pay free spins, bonus prizes or a jackpot shot

6. Responsible Gambling

We are committed to promoting safe play. Our GeckoPlay Safemate section provides access to a full suite of player protection tools. We are registered with GamStop and support GamCare, GambleAware and the Take Time To Think initiative. The National Gambling Helpline number is displayed in our footer.

Where our customer interaction monitoring framework identifies strong indications of gambling-related harm, we may immediately restrict your account from further deposits and gameplay and assess whether to prevent or allow completion of any bonus already in progress. Requesting any account limitation means you forfeit the right to any bonuses, cashbacks or personal offers active at that time, and we reserve the right to remove accrued VIP points and reduce your VIP level.

7. Fairness and Security

Our GeckoPlay random number generators are independently certified by iTech Labs. We display the iTech Labs RNG certification badge alongside our Gambling Commission mark in the site footer. All game outcomes are produced by certified random number generation, ensuring fair results for every player.

8. Governing Law and Complaints

At GeckoPlay, we operate under the laws of Great Britain and are regulated solely by the Gambling Commission of Great Britain, account number 39326. If you have a complaint, please contact us first via live chat or at dpo@geckoplay.co.uk. We will endeavour to resolve all complaints promptly and fairly. If we are unable to resolve your complaint to your satisfaction, you may refer the matter to an approved Alternative Dispute Resolution provider as specified by the Gambling Commission.

We reserve the right to update these Terms and Conditions at any time. Continued use of our services following any update constitutes your acceptance of the revised terms. We recommend checking this page regularly.